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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lilia Leiva

Lilia Leiva

March 4, 2026

5  out of  5
rating by Lilia Leiva
"Always very helpful and efficient with any of my families needs. We use state farm for home owners insurance, car insurance and life insurance. Anytime I need a new quote or have a question I get a response very quickly."
We responded:
"Thank you so much Lily! We appreciate you taking the time!"
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Bryan Scott

March 3, 2026

1  out of  5
rating by Bryan Scott
"Worst customer service! Do NOT go to this location!! The most unprofessional people I have ever seen. They treat you like you owe them something"
We responded:
"You called my young employee a MF B*tch and told her she has a sh*tty job and that you make more money than her. GOOD RIDDANCE TO A TERRIBLE HUMAN BEING!"
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Mildred Iannucci

February 19, 2026

5  out of  5
rating by Mildred Iannucci
"I spoke with agents at other places and was met with pushy and unprofessional people, but I was fortunate to meet your agent Sophia. I was treated with respect and took a lot of time with my questions and she was very patient and kind to me. I will tell you you are very fortunate to have her. Your business should do well with agents like her."
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Mark Caruso

February 19, 2026

5  out of  5
rating by Mark Caruso
"Awesome experience with Agent Vivianna Austin.... with auto insurance..2 other pals also change insurances at the location..."
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Maggi Mena

February 16, 2026

5  out of  5
rating by Maggi Mena
"Me cambié a esta agencia. Estoy agradecida por haber sido muy bien atendida y tomarse su tiempo para responder y explicar mis consultas, especialmente por hablar en español es de mucha ayuda para mi. Gracias Sofia!"
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Luis Chacon

January 28, 2026

5  out of  5
rating by Luis Chacon
"Excellent. Thank you to be your customer!"
We responded:
"Thank you Luis!"
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Peter Busacca

January 9, 2026

5  out of  5
rating by Peter Busacca
"Do you want personalized car insurance service? Call the State Farm Stephanie Bustillo office in Coconut Creek. You will speak with human agents like @Victoria Cruz. No Ai robots in this office. Call and be pleasantly surprised by their great customer service."
We responded:
"Thank you so much Peter! It means a lot that you appreciate our personal touch!"
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RoseMarie Cosper

November 19, 2025

5  out of  5
rating by RoseMarie Cosper
"I was very satisfied with the service I received from Jillian . She was professional - and did a great job helping me with the insurance I needed and the cost ."
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Bennie Wallace

November 6, 2025

5  out of  5
rating by Bennie Wallace
"Bella made the entire process smooth and stress-free. Highly recommend Stefanie Bustillo’s office!"
We responded:
"Thank you so much Mr Wick!"
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Lisbeth Stegner

November 5, 2025

5  out of  5
rating by Lisbeth Stegner
"Vivianna is so professional and is diligent on her follow up. Saved me lots of money by combing auto and home."
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Samantha Cedergren

October 17, 2025

5  out of  5
rating by Samantha Cedergren
"Stefanie’s office is awesome! The entire staff is amazing. Super knowledgeable & helpful. You can tell they care & take their job seriously. I recommend them to everyone!"
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rosa quinones

September 29, 2025

5  out of  5
rating by rosa quinones
"Working with Sophia was a great experience. She's knowledgeable and detail oriented. It was a pleasant surprise to get a call from her when she said she'd call, that wasn't my experience with a different company."
We responded:
"Thank you Rosa! "
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Eye Kava

September 25, 2025

5  out of  5
rating by Eye Kava
"Great service and price! Simple and easy to do! Sophia was great!"
We responded:
"Thank you so very much! "
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Gerard Wernicki

September 24, 2025

5  out of  5
rating by Gerard Wernicki
"Hjasanne was very helpful and knowledgeable. Provided a very positive experience"
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Jean M

September 20, 2025

5  out of  5
rating by Jean M
"Leaving a 5 star review JUST for Jhasanne. She went above and beyond for me, helping me resolve errors in driving license and insurance status. She made it super easy, checked up on my situation regularly, and was on top of it all. The rare type of service you don't get anywhere else anymore. I really hope the company recognizes her dedication to its customers, and she does not go unappreciated."
We responded:
"Thank you so much Jean! We love Jhasanne just as much as you do! We’re so so blessed to have her on our team! "
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William Arlan

September 10, 2025

5  out of  5
rating by William Arlan
"Jillian gave us the best advice and saved us $1700 compared to Allstate. The agency exceeded our expectations. You have everything to gain with State Farm. I have referred approximately 18 people. One of them told me that Jillian saved her over $6000 compared to Geico."
We responded:
"Wow! $1,700!! We love hearing about your experience! Thank you! "
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Vivianna Austin

September 4, 2025

5  out of  5
rating by Vivianna Austin
"Great Job Short Staffed People!👍🏽"
We responded:
"come back so we’re not short staffed!!"
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Mariola Grimal

September 4, 2025

5  out of  5
rating by Mariola Grimal
"Wonderful State Farm agent!"
We responded:
"ayy que cute "
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Kelley

August 22, 2025

5  out of  5
rating by Kelley
"Wow! What an amazing, organized, professional office. Jillian helped me get a quote very quickly when I wasn’t sure of the policy I currently had. I was missing rental coverage and she figured that out so efficiently. She is kind, professional, and is helping me through this process. I am so happy I walked into Stefanie Bustillo’s State Farm Agency today. Thank you so much Jillian for your help! I truly appreciate it. I would recommend this agency to anyone."
We responded:
"Thank you Kellz!"
Profile photo of Christina Williams

Christina Williams

August 20, 2025

5  out of  5
rating by Christina Williams
"Stefanie and Jillian Bustillo were the two ladies I chatted with to get my insurance set up this time around with State Farm. They were both extremely professional, efficient, and very friendly. I appreciated their patience with me as I was in the process of searching for the best rates for my situation. They checked in with me a couple of times over the course of about a month after sending my quote. Overall they ended up having the best price for my needs that matched my previous policy from the company I was leaving. I, also, appreciated Stefanie working extra diligently to check some things for me personally even though she was a short staffed with some ladies being out at the time of me speaking with her. Great customer service. My hope is that I won't need to update this review! Which means I'll remain accident free and won't have a need to interact with the team other than my renewals. All in all I do recommend this agent and her incredible team."
We responded:
"Thank you Christina!"
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Ivette Acosta

August 1, 2025

5  out of  5
rating by Ivette Acosta
"Jillian Thanks so much for your help. Your service is top notch. Quick response and willing to go the extra to make sure I had what I needed."
We responded:
"thank you Ivette!"
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Alex

July 21, 2025

5  out of  5
rating by Alex
"Not only is the head insurance agent wonderful and attentive, so is her team; they even send happy birthday cards and call you to wish you a happy birthday. Personal outreach like that rarely happens today and it’s a really nice touch!"
We responded:
"Thank you so much my friend! There was happiness because of this review <3"
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Tony Agosto

July 18, 2025

5  out of  5
rating by Tony Agosto
"Great staff they took care of me asap with the best price a found."
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khari charles

July 17, 2025

5  out of  5
rating by khari charles
"Like a good neighbor, Jillian was there to help me with my insurance needs, she Got me a more than reasonable price, provided excellent top of the line customer service. I am happy with the outcome and that I am now part of State Farm. Thank you very much Jillian. You're totally awesome."
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Ronald Bojorquez

July 16, 2025

5  out of  5
rating by Ronald Bojorquez
"Jillian is the best, founded me a great deal in renters insurance and auto, switch right away. Thank you so much Jillian!"