State Farm® Insurance Agent Stefanie Bustillo

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What our customers say about us...

Adam Currie

February 27, 2023

5 out of 5

"I got insurance at state farm at Stefanie bastille office wow what great service Rachel well she is just the best very professional I wish I had went there earlier"

Ryan Viera

February 17, 2023

5 out of 5

"Really Smooth Experience with Jennifer , she was extremely Thorough and detailed !"

Sharon Robb

January 29, 2023

5 out of 5

"Always a pleasant experience. The staff is great."

Jessica Oskarsson

January 23, 2023

1 out of 5

"Stephanie Bustillo office are rude & unhelpful, they hang up on you & don’t have any concern for your issue or any interest in helping you. I was switched to this agent without any notice from StateFarm after my old agent retired and I have asked several times to speak to my new agent and she had other assistant call me back after 2 weeks of asking to speak to her. When she finally called me back she hung up on me and spoke over me. When I called back again after speaking to corporate & I asked for her Stephanie by name & her assistant told me she wasn’t in the office but she was. And when you try to explain your situation they speak over you and show no empathy to your frustration and aggravation. Funny thing is she was trying to confirm why my policy increased. And kept speaking over to me rather than fix the issue that corporate did help me fix. And when Ryan from the StateFarm care team called them directly to explain that I was indeed correct about the incorrect change and increase to my policy. He said it went right over their heads and he also understood my frustration since the woman didn’t let anyone speak. So corporate did change my monthly rate back to the correct amount, since this agent Stephanie Bustillo is hard headed & unprofessional and don’t put two seconds into evaluating a customers concern. Yes best of luck to me with my second New transferred Agent because you don’t value or deserve your position or let anyone explain their issue so if you would listen more than you speak over your customers maybe they wouldn’t feel the need to shout to explain their concerns."

Thomas Ciampi

January 20, 2023

5 out of 5

"Rachel was a great help and explained everything. Great experience from the time I walked into the office."

Gabe i

January 12, 2023

5 out of 5

"Taina was the best! She was very helpful and attentive with us! We look forward to continue working with her in the future! 😃"

Fernando Velit

December 31, 2022

5 out of 5

"Great service and expedited process. I was provided with heartfelt assistance."

Renee Sainten

December 15, 2022

5 out of 5

"Very easy experience and Victoria was friendly and helpful"

Nubian MISSfit

December 7, 2022

1 out of 5

"Worst car insurance company ever. Worked with Diana and she is very unprofessional, has only returned one of my calls and I have been calling her for several months. Diana has legit cursed at me and I am now in process of reporting her. She has also written me through Facebook which is so unprofessional. These women here at State Farm are lazy and don’t want to work. You would be better off going with Progressive and car insurance. Their customer service is top notch and their pay out rates are better"

Tamika Baily

November 23, 2022

5 out of 5

"The level of professionalism is amazing. I felt like I was truly a member of the State Farm family and not just another policy number. I will definitely refer my friends and family."

Roman Cisneros

November 22, 2022

5 out of 5

"It was a great experience. Victoria is very nice and did a very good job."

Brian Bernardi

November 3, 2022

5 out of 5

"Taina did a great job with helping me get more affordable car insurance and answered all of my questions as a new Florida resident. I would definitely recommend coming to this location for your insurance needs! Thank you for your help!"

Cary McQuaid (carymcquaid.com)

October 12, 2022

5 out of 5

"Jennifer was very professional and kind and knowledgeable I would highly recommend state farm and Coconut Creek Florida."

DIY And ART Recreates Rodriguez

October 11, 2022

5 out of 5

"She was awesome. Bout to make an appointment to transfer from Colorado"

javier lopez

October 10, 2022

5 out of 5

"Great services, thanks Jenny"

TheSpicyElixr

October 5, 2022

5 out of 5

"Jennifer is a great State Farm Agent, she is kind and informative and makes the insurance policies easy to understand."

N Lopez

September 21, 2022

5 out of 5

"Excellent"

Michael Silver

September 21, 2022

5 out of 5

"The very best experience I have ever had purchasing auto and condo insurance. They were patient and showed outstanding customer service. I saved $600 on my auto insurance and don’t have to pay up front to get a discount. I strongly recommend Victoria and Stephanie for your insurance needs. Very happy camper!!!"

Demi Maldero

September 20, 2022

5 out of 5

"Jennifer was a pleasure to work with. After shopping around for insurance for a low speed vehicle Jennifer provided the best rate. She was responsive, professional , and very kind. I highly recommend this location for all your insurance needs."

Marty Montalvo

September 8, 2022

5 out of 5

"The agent Ms Rachel Santos was very informative and helped me in obtaining my car insurance. I and extremely happy I chose State Farm."

Edward Bacher

August 31, 2022

5 out of 5

"Jennifer was very friendly, helpful, and very knowledgeable about what I wanted for my condo and auto insurance. Got much better rates, with the same coverage. Highly recommend this agency."

Manny Lopez

August 31, 2022

5 out of 5

"Jennifer Nieves has been amazing, Saved me money when I switched over from Geico and always answers all my questions extremely quick & effectively. Thank You Jennifer, you are very appreciated!"

Benjamin Nigro

August 24, 2022

5 out of 5

"When my home insurance rate with my old company was set to almost double, Victoria and Stefanie were able to help me get a great rate! They were always available and responded quickly to any of my questions. Very glad I contacted them. Thank you Stefanie and Victoria for all of your help!"

Lynn Goldenberg

August 16, 2022

5 out of 5

"My first interaction with Jennifer Nieves couldn’t have gone any smoother. She provided me with succinct and easily understood information regarding renters insurance. I had just sold my home and needed guidance with renters insurance and had been having a difficult time getting the hurricane coverage since I lived very close to the water. Jennifer was patient and reassuring and was able to get me coverage. The entire process was simple and she was extremely professional. Wonderful experience."

Sean Kelleher

August 10, 2022

5 out of 5

"I had the opportunity to work with Jhasanne in this State Farm office. She provided great service and was able to answer all of my questions in a timely manner. I would recommend this State Farm Agency to anyone in the Pompano Beach Florida area!"

What our customers say about us...

Adam Currie

February 27, 2023

5 out of 5

"I got insurance at state farm at Stefanie bastille office wow what great service Rachel well she is just the best very professional I wish I had went there earlier"

Ryan Viera

February 17, 2023

5 out of 5

"Really Smooth Experience with Jennifer , she was extremely Thorough and detailed !"

Sharon Robb

January 29, 2023

5 out of 5

"Always a pleasant experience. The staff is great."

Jessica Oskarsson

January 23, 2023

1 out of 5

"Stephanie Bustillo office are rude & unhelpful, they hang up on you & don’t have any concern for your issue or any interest in helping you. I was switched to this agent without any notice from StateFarm after my old agent retired and I have asked several times to speak to my new agent and she had other assistant call me back after 2 weeks of asking to speak to her. When she finally called me back she hung up on me and spoke over me. When I called back again after speaking to corporate & I asked for her Stephanie by name & her assistant told me she wasn’t in the office but she was. And when you try to explain your situation they speak over you and show no empathy to your frustration and aggravation. Funny thing is she was trying to confirm why my policy increased. And kept speaking over to me rather than fix the issue that corporate did help me fix. And when Ryan from the StateFarm care team called them directly to explain that I was indeed correct about the incorrect change and increase to my policy. He said it went right over their heads and he also understood my frustration since the woman didn’t let anyone speak. So corporate did change my monthly rate back to the correct amount, since this agent Stephanie Bustillo is hard headed & unprofessional and don’t put two seconds into evaluating a customers concern. Yes best of luck to me with my second New transferred Agent because you don’t value or deserve your position or let anyone explain their issue so if you would listen more than you speak over your customers maybe they wouldn’t feel the need to shout to explain their concerns."

Thomas Ciampi

January 20, 2023

5 out of 5

"Rachel was a great help and explained everything. Great experience from the time I walked into the office."

Gabe i

January 12, 2023

5 out of 5

"Taina was the best! She was very helpful and attentive with us! We look forward to continue working with her in the future! 😃"

Fernando Velit

December 31, 2022

5 out of 5

"Great service and expedited process. I was provided with heartfelt assistance."

Renee Sainten

December 15, 2022

5 out of 5

"Very easy experience and Victoria was friendly and helpful"

Nubian MISSfit

December 7, 2022

1 out of 5

"Worst car insurance company ever. Worked with Diana and she is very unprofessional, has only returned one of my calls and I have been calling her for several months. Diana has legit cursed at me and I am now in process of reporting her. She has also written me through Facebook which is so unprofessional. These women here at State Farm are lazy and don’t want to work. You would be better off going with Progressive and car insurance. Their customer service is top notch and their pay out rates are better"

Tamika Baily

November 23, 2022

5 out of 5

"The level of professionalism is amazing. I felt like I was truly a member of the State Farm family and not just another policy number. I will definitely refer my friends and family."

Roman Cisneros

November 22, 2022

5 out of 5

"It was a great experience. Victoria is very nice and did a very good job."

Brian Bernardi

November 3, 2022

5 out of 5

"Taina did a great job with helping me get more affordable car insurance and answered all of my questions as a new Florida resident. I would definitely recommend coming to this location for your insurance needs! Thank you for your help!"

Cary McQuaid (carymcquaid.com)

October 12, 2022

5 out of 5

"Jennifer was very professional and kind and knowledgeable I would highly recommend state farm and Coconut Creek Florida."

DIY And ART Recreates Rodriguez

October 11, 2022

5 out of 5

"She was awesome. Bout to make an appointment to transfer from Colorado"

javier lopez

October 10, 2022

5 out of 5

"Great services, thanks Jenny"

TheSpicyElixr

October 5, 2022

5 out of 5

"Jennifer is a great State Farm Agent, she is kind and informative and makes the insurance policies easy to understand."

N Lopez

September 21, 2022

5 out of 5

"Excellent"

Michael Silver

September 21, 2022

5 out of 5

"The very best experience I have ever had purchasing auto and condo insurance. They were patient and showed outstanding customer service. I saved $600 on my auto insurance and don’t have to pay up front to get a discount. I strongly recommend Victoria and Stephanie for your insurance needs. Very happy camper!!!"

Demi Maldero

September 20, 2022

5 out of 5

"Jennifer was a pleasure to work with. After shopping around for insurance for a low speed vehicle Jennifer provided the best rate. She was responsive, professional , and very kind. I highly recommend this location for all your insurance needs."

Marty Montalvo

September 8, 2022

5 out of 5

"The agent Ms Rachel Santos was very informative and helped me in obtaining my car insurance. I and extremely happy I chose State Farm."

Edward Bacher

August 31, 2022

5 out of 5

"Jennifer was very friendly, helpful, and very knowledgeable about what I wanted for my condo and auto insurance. Got much better rates, with the same coverage. Highly recommend this agency."

Manny Lopez

August 31, 2022

5 out of 5

"Jennifer Nieves has been amazing, Saved me money when I switched over from Geico and always answers all my questions extremely quick & effectively. Thank You Jennifer, you are very appreciated!"

Benjamin Nigro

August 24, 2022

5 out of 5

"When my home insurance rate with my old company was set to almost double, Victoria and Stefanie were able to help me get a great rate! They were always available and responded quickly to any of my questions. Very glad I contacted them. Thank you Stefanie and Victoria for all of your help!"

Lynn Goldenberg

August 16, 2022

5 out of 5

"My first interaction with Jennifer Nieves couldn’t have gone any smoother. She provided me with succinct and easily understood information regarding renters insurance. I had just sold my home and needed guidance with renters insurance and had been having a difficult time getting the hurricane coverage since I lived very close to the water. Jennifer was patient and reassuring and was able to get me coverage. The entire process was simple and she was extremely professional. Wonderful experience."

Sean Kelleher

August 10, 2022

5 out of 5

"I had the opportunity to work with Jhasanne in this State Farm office. She provided great service and was able to answer all of my questions in a timely manner. I would recommend this State Farm Agency to anyone in the Pompano Beach Florida area!"