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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Richard Lawson

September 12, 2023

5  out of  5 rating by Richard Lawson
"Definitely ask for Stefanie! She knows her stuff! So very helpful with both my car and boat policy. She had the answers to all my questions on the spot, and knew exactly what she need from me to get my policies done more quickly than I thought possible. She’s the best!"
Profile photo of Edward Uscier

Edward Uscier

September 12, 2023

5  out of  5 rating by Edward Uscier
"Jillian, thank you very much for helping me with my insurance. It was a pleasure to work with you and it was so easy. Thank you very much."

Andrew Surtman

August 17, 2023

5  out of  5 rating by Andrew Surtman
"I recently was given a reference to contact Annabelle as I was looking for new insurance. She answered all my questions and saved me money on my condo and auto policy. She was very knowledgeable and answered all my questions. I highly recommend her and their office for anyone looking to change insurance."

Dennis Segarra

July 29, 2023

5  out of  5 rating by Dennis Segarra
"Jennifer she is very professional. She very knowledgeable person. Any life insurance and car insurance call her 100%"

Keren Quevedo

June 28, 2023

5  out of  5 rating by Keren Quevedo
"I’ve been insured with Stefanie Bustillo agency for about 4 years now and they never let me down. The last month I’ve been dealing with Anabel & she’s been AMAZING! She’s very efficient, professional & fast. She’s so knowledgeable & explains everything to me. Thank you Anabel!"

Hannah Chole

June 1, 2023

5  out of  5 rating by Hannah Chole
"Stephanie is kind, thorough, responsive, and answers all questions in great detail. 10/10!"

Derrian Geathers

May 11, 2023

5  out of  5 rating by Derrian Geathers
"Awesome staff and super friendly"

Yeuhoai Ngannam

May 4, 2023

5  out of  5 rating by Yeuhoai Ngannam
"Everyone at Stefanie Bustillo State Farm office very nice and professional. Jennifer was awesome and quick getting quotes for both home & auto after chatting with her over the phone last week. She came back with very competitive numbers and saved us big bucks. I would recommend this office to everyone. Tommy in Coconut Creek"

Debbie Armus

April 13, 2023

1  out of  5 rating by Debbie Armus
"I absolutely hate State farm I have been waiting 7 months for them to fix my"

Adam Currie

February 27, 2023

5  out of  5 rating by Adam Currie
"I got insurance at state farm at Stefanie bastille office wow what great service Rachel well she is just the best very professional I wish I had went there earlier"

Ryan Viera

February 17, 2023

5  out of  5 rating by Ryan Viera
"Really Smooth Experience with Jennifer , she was extremely Thorough and detailed !"

Sharon Robb

January 29, 2023

5  out of  5 rating by Sharon Robb
"Always a pleasant experience. The staff is great."

Jessica Mazzola

January 23, 2023

1  out of  5 rating by Jessica Mazzola
"Stephanie Bustillo office are rude & unhelpful, they hang up on you & don’t have any concern for your issue or any interest in helping you. I was switched to this agent without any notice from StateFarm after my old agent retired and I have asked several times to speak to my new agent and she had other assistant call me back after 2 weeks of asking to speak to her. When she finally called me back she hung up on me and spoke over me. When I called back again after speaking to corporate & I asked for her Stephanie by name & her assistant told me she wasn’t in the office but she was. And when you try to explain your situation they speak over you and show no empathy to your frustration and aggravation. Funny thing is she was trying to confirm why my policy increased. And kept speaking over to me rather than fix the issue that corporate did help me fix. And when Ryan from the StateFarm care team called them directly to explain that I was indeed correct about the incorrect change and increase to my policy. He said it went right over their heads and he also understood my frustration since the woman didn’t let anyone speak. So corporate did change my monthly rate back to the correct amount, since this agent Stephanie Bustillo is hard headed & unprofessional and don’t put two seconds into evaluating a customers concern. Yes best of luck to me with my second New transferred Agent because you don’t value or deserve your position or let anyone explain their issue so if you would listen more than you speak over your customers maybe they wouldn’t feel the need to shout to explain their concerns."

Thomas Ciampi

January 20, 2023

5  out of  5 rating by Thomas Ciampi
"Rachel was a great help and explained everything. Great experience from the time I walked into the office."

Gabe i

January 12, 2023

5  out of  5 rating by Gabe i
"Taina was the best! She was very helpful and attentive with us! We look forward to continue working with her in the future! 😃"

Fernando Velit

December 31, 2022

5  out of  5 rating by Fernando Velit
"Great service and expedited process. I was provided with heartfelt assistance."

Renee Sainten

December 15, 2022

5  out of  5 rating by Renee Sainten
"Very easy experience and Victoria was friendly and helpful"

Nubian MISSfit

December 7, 2022

1  out of  5 rating by Nubian MISSfit
"Worst car insurance company ever. Worked with Diana and she is very unprofessional, has only returned one of my calls and I have been calling her for several months. Diana has legit cursed at me and I am now in process of reporting her. She has also written me through Facebook which is so unprofessional. These women here at State Farm are lazy and don’t want to work. You would be better off going with Progressive and car insurance. Their customer service is top notch and their pay out rates are better"

Tamika Baily

November 23, 2022

5  out of  5 rating by Tamika Baily
"The level of professionalism is amazing. I felt like I was truly a member of the State Farm family and not just another policy number. I will definitely refer my friends and family."

Roman Cisneros

November 22, 2022

5  out of  5 rating by Roman Cisneros
"It was a great experience. Victoria is very nice and did a very good job."

Brian Bernardi

November 3, 2022

5  out of  5 rating by Brian Bernardi
"Taina did a great job with helping me get more affordable car insurance and answered all of my questions as a new Florida resident. I would definitely recommend coming to this location for your insurance needs! Thank you for your help!"

Cary McQuaid (

October 12, 2022

5  out of  5 rating by Cary McQuaid (
"Jennifer was very professional and kind and knowledgeable I would highly recommend state farm and Coconut Creek Florida."

DIY And ART Recreates Rodriguez

October 11, 2022

5  out of  5 rating by DIY And ART Recreates Rodriguez
"She was awesome. Bout to make an appointment to transfer from Colorado"

javier lopez

October 10, 2022

5  out of  5 rating by javier lopez
"Great services, thanks Jenny"


October 5, 2022

5  out of  5 rating by TheSpicyElixr
"Jennifer is a great State Farm Agent, she is kind and informative and makes the insurance policies easy to understand."