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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Oliveira

February 18, 2025

5  out of  5
rating by Maria Oliveira
"I strongly recommend to get the estimates with this company. They work to achieve what you need. I had amazing customer experience from E2E process. Jillian Bustillo was dedicated and very professional providing all clarifications and I was very confident to move insurance company and work with them now. Thank you!😊🙏💕"
We responded:
" Wow! That an amazing review! Thank you so much Maria! Jillian is amazing and we're very lucky to have her! :)"
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R I C

February 14, 2025

1  out of  5
rating by R I C
"The auto policies are with State Farm for over 40 years. This is the POOREST RUN BUNCH OF AGENTS WHO DO NOT CARE ABOUT ANYTHING BUT THWIR NAILS AND HAIR.....OH AND LUNCH, I'M SURE. Thank you FOR NOT CARING AND FOR BEING RUDE ON THE PHONE TIME AND TIME AGAIN."
We responded:
"this was originally a 5 star review 3 years ago and just updated 5 days ago to 1 star review for no apparent reason. we have had no contact with you in over 3 years and you are no longer insured with us — REVIEW WAS OBVIOUSLY LEFT IN ERROR"
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Edwin Gonzalez

February 12, 2025

5  out of  5
rating by Edwin Gonzalez
"Honestly I could not ask for a better team to stand behind me during the good and rough times. Extremely helpful and knowledgeable. Honestly the entire staff is very consistent and communicates very well internally. Genuinely a lost art in this industry. Thank you all for your consistent hard work and dedication to your customers."
We responded:
"Edwin, Thank you so much for your patience and understanding! We are so happy we were able to help you! Thank you so much for your kind words!"
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Michael Atkinson

February 12, 2025

5  out of  5
rating by Michael Atkinson
"Jillian was very knowledgeable and made the whole experience fast and easy. I would definitely recommend her for anyone looking for insurance whether it be for home, auto, or life."
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Nail Goddess

February 7, 2025

5  out of  5
rating by Nail Goddess
"Absolutely happy with the service Stefani has provided. Very smooth transition from switching providers. Thank you!"
We responded:
"Thank you for trusting me cutiepie! Love ya!"
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Patricia Nadeau

January 31, 2025

5  out of  5
rating by Patricia Nadeau
"Visited the office and dealt with Vivianna. She was very professional and provided the information I was looking for quickly. The office is warm and inviting. I would recommend the office to others."
We responded:
"Thank you so much Patricia! We're so happy you had such a wonderful experience! Come by any time! :)"
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María Molleja

January 31, 2025

5  out of  5
rating by María Molleja
"Excelente servicio vivianna gracias por confiar en ustedes"
We responded:
"Thank you so much Maria! "
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Joye Garrett

January 19, 2025

5  out of  5
rating by Joye Garrett
"Jillian was amazing to work with. She explained everything and found the best policy and discounts for Taylor. She was so helpful and is the best!"
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Kirk Henry

January 17, 2025

5  out of  5
rating by Kirk Henry
"Sophia was very helpful in assisting me with my property insurance needs. She displayed professionalism, polite, transparent and maintained a fluid communication system with me. I felt confident my concerns was being handled by a professional. I highly recommend her for any insurance related issues. Great customer service skills."
We responded:
"Thank you Kirk! We appreciate you taking a moment to let us know how Sophia is doing and we appreciate your business as well! "
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Hirak Munoz

January 17, 2025

5  out of  5
rating by Hirak Munoz
"Gracias Sophia por tu ayuda!!"
We responded:
"Thank you so much Hirak!"
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Luciana Minnocci

January 17, 2025

5  out of  5
rating by Luciana Minnocci
"My neighbor kept telling me to use this State Farm office as she said they were the best. For 3 years, I didn't, because insurance is expensive with everyone. However, my condo insurance went up so much money that I decided to check Bustillo State Farm out. I brought my policy's, (condo and car) and I was so surprised that I could save A LOT of money for the same coverage. It was a no brainer, switched right there and then! Jillian Bustillo was kind, professional, respectful and answered all my questions clearly and honestly. I am so glad I switched my insurance to State Farm. I wish I had done it 3 years ago. Please check them out!! You won't be sorry!"
We responded:
"Wow! What a great review! Luciana, thank you so much for taking the time to tell us all about your experience! We agree, Jillian IS pretty great! :)"
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danlmt

December 17, 2024

5  out of  5
rating by danlmt
"Great experience as I had expected. I had the privilege to have Stefanie Bustillo as my agent nearly 20 years ago. Her service then was remarkable. A few years after she moved to have her own agency I eventually left to other well known insurance companies and now that I felt exacerbated with my current insurance premiums I reached out to her. Sophia, one of her account managers, got in touch with me almost immediately and without delays she started working with me and got me insured and with a great new premium. The experience was as before, remarkable! I highly recommend Stefanie's agency and her account manager Sophia for a great pleasant experience, great service and good savings. Thank you, thank you!"
We responded:
"Wow what an amazing story and review! I cannot thank you enough for finding us and I am so happy we were able to help you and you had such a wonderful experience with Sophia! :)"
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Dorottya Bárkányi

December 9, 2024

5  out of  5
rating by Dorottya Bárkányi
"I recently transferred my auto policy to this agency right before my renewal happened. I really was looking for someone to help me review my coverage and see if I’m able to save some money as my insurance was getting ridiculously expensive.I had a very pleasant experience with this office . From the start they were nice and timely on the phone . I want to say a Huge Thank You to Victoria who was very attentive and explained the coverages thoroughly for me. After discussing all the options she ended up saving me a lot of money on my renewal. Thank you!"
We responded:
"Hi Dorottya, Thank you so much for this amazing review! I am so happy Victoria was able to exceed your expectations!"
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axbel rodriguez

October 17, 2024

5  out of  5
rating by axbel rodriguez
"Sophia was phenomenal while setting me up to be insured with State Farm for the very first time. All my questions were answered in a timely and professional manner. If I could give six stars I would. Stefanie is definitely running a top notch State Farm insurance team."
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Steve Sdankus Sr

October 17, 2024

5  out of  5
rating by Steve Sdankus Sr
"Jennifer did a great job changing my insurance on three vehicles. I saved a good amount of money and she took the time to explain the changes for the better in great detail. I have better coverage for less money. When does that ever happen? I highly recommend Stefanie Bustillo State Farm for all tour insurance needs."
We responded:
"Thank you so much Steve!!"
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Enverdieu Justilien

October 15, 2024

5  out of  5
rating by Enverdieu Justilien
"Excellent customer service from one of my agent at StateFarm, Jennifer . She really so helpful in so many ways and always ready to help and assist me and she so nice. She break down everything in dept.She really explain everything so Cleared."
We responded:
"Wow! Thank you Enverdieu! We truly appreciate you taking the time to tell us! Jhasanne is absolutely amazing!"
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Julian Casallas

October 8, 2024

5  out of  5
rating by Julian Casallas
"It was a pleasure to work with Jillian as my insurance agent. I was very impressed with Jillian's professionalism, knowledge and response time in working with me to ensure affordable home insurance and flood coverage. Jillian found ways to save me money by handling the matter and switching me to a different policy in a timely manner, ensuring that I understood all aspects of transactions and responded all of my insurance questions."
We responded:
"Thank you Julian!"
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Carol Mullings

October 5, 2024

5  out of  5
rating by Carol Mullings
"After feeling I was being overcharged for my condo insurance I was referred to Jennifer. OMG, I got a quote that was about one third of my current premiums. I never left my condo and by telephone was able to acquire a State Farm policy. Thank you Jennifer for your professionalism and helping me through this process."
We responded:
"Thank you so much for sharing your experience with us, Carol! We truly appreciate your business!"
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Esteban

October 4, 2024

5  out of  5
rating by Esteban
"In light of the chaotic insurance situation in Florida State Farm was amazing!!! My insurance needs were accommodated. Jennifer was awesome and the application process on the phone was quick, easy, all questions answered and smooth. I highly recommend to my fellow seniors."
We responded:
"Wow Esteban! Thank you for this glowing review!!"
Profile photo of JAIRO HERNANDEZ

JAIRO HERNANDEZ

October 4, 2024

5  out of  5
rating by JAIRO HERNANDEZ
"They are the best, always answering the phone to help you...."
We responded:
"Thank you Jairo!"
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Andres Encinas Lopez

October 3, 2024

5  out of  5
rating by Andres Encinas Lopez
"Jennifer me atendió muy rápido y muy amablemente. Una vez estaban definidas las coberturas me explicó cada una, para que yo tuviera claro si eso satisfacía mi necesidad o si necesitaba hacer cambios. Definitivamente, contrataré con Jennifer el seguro de mi carro. Además, me sentiré muy cómodo con recomendar a Jennifer, tal como hizo un amigo conmigo. FELICITACIONES."
We responded:
"Gracias Andres!"
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Corot Images

September 29, 2024

5  out of  5
rating by Corot Images
"Julian was a pleasure to work with. She met our needs and we will be happy to refer customers to her in the future"
We responded:
"Thank you!"
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Seth Jacobson

September 27, 2024

5  out of  5
rating by Seth Jacobson
"Taina and Stefanie have always been amazing and a tremendous help for my insurance needs. I currently hold car insurance, home insurance, and renters insurance with them. Highly recommend. Thank you!"
We responded:
"Thank you Seth!"
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Christopher Anca

September 26, 2024

5  out of  5
rating by Christopher Anca
"Once again Stefanie and Jennifer assisted me when I needed it last second. They always accommodate my needs no questions asked and get the job done. I highly recommend Stefanie to handle all your insurance needs."
We responded:
"Thank you Christopher!"
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Kaylee Covington

September 26, 2024

5  out of  5
rating by Kaylee Covington
"Victoria was very helpful in getting me a quote for auto insurance. She is very knowledgeable with the information she provided and took her time to make sure I understood what I would be included"
We responded:
"Thank you Kaylee!"