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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Esposito

Gina Esposito

May 5, 2026

5  out of  5
rating by Gina Esposito
"Great! Been with State Farm for many years. Always been there when you need them. Today was one of those days. I had some concern with my Auto insurance and my fault not really understanding. But everything was taken care of with the agent Sophia with patience and care to put my mind at ease. She was so professional and again very understanding. This is my State Farm and the office to go to. Thank you everyone at this location ❤️"
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Marisa Habeck

May 4, 2026

5  out of  5
rating by Marisa Habeck
"Viviana helped us acquire the necessary condo insurance for our new home. She was efficient and courteous and I highly recommend Stefanie Bustillo Agency for all your insurance needs."
We responded:
"Wow! Thank you so much Marisa! We truly appreciate you taking the time to do this! :)"
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Cynthia Mobley Howell

May 4, 2026

5  out of  5
rating by Cynthia Mobley Howell
"Sophia Patino made getting my renter’s insurance an effortless experience. She was efficient, knowledgeable, and took the time to clearly answer all of my questions so I could make an informed decision with confidence. Her approach was both friendly and highly professional, which made the entire process feel smooth and stress-free. I truly appreciated how seamless everything was from start to finish."
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Paola Gomez

May 4, 2026

5  out of  5
rating by Paola Gomez
"Excelente atención y servicio."
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Kenneth McFarlane

April 30, 2026

5  out of  5
rating by Kenneth McFarlane
"Very informative, efficient and time saving. It was a very easy and non stressful process."
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erickson fajardo

April 29, 2026

5  out of  5
rating by erickson fajardo
"Sophia thank you for your help you are the best :)"
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Alcides Lopez

April 22, 2026

5  out of  5
rating by Alcides Lopez
"Very professional n lots of knowledge on that field . Thanks"
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Norma Simono Mejias

April 20, 2026

5  out of  5
rating by Norma Simono Mejias
"Viviana did a great job. She was very professional and gave me a lots of advice based on my own needs . She is a nice agent who knows what the client needs.Thank you so much."
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Vanessa Schinelli

April 15, 2026

5  out of  5
rating by Vanessa Schinelli
"Hats off to Vivianna who works for State Farm at Stefanie Bustillo Agency in Cocoanut Creek. I had a great experience with her while she was helping me find better coverage and a lower rate for my Homeowners Insurance policy. She was incredibly knowledgeable , patient , and very helpful when explaining things to me. I trust her implicitly and know she has my best interests. It was a great pleasure working with a dedicated person."
Profile photo of Cindy Charbonneau

Cindy Charbonneau

April 10, 2026

5  out of  5
rating by Cindy Charbonneau
"We bundled car and condo insurance and Viviana saved us a substantial amount compared to our previous insurance. She was so polite, knowledgeable and patient with us. Plus she saved us a lot of money. Thanks for helping us, Vivian!"
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Scott Schwed

April 7, 2026

5  out of  5
rating by Scott Schwed
"I was very lucky that Viviana handled my business. She was the best. If you need insurance, Viviana is the one to talk to. She was simply OUTSTANDING ! You won’t be disappointed."
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yolanda escobar

April 6, 2026

5  out of  5
rating by yolanda escobar
"She was patient, she was helpful and nice !"
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Eye Kava

March 16, 2026

5  out of  5
rating by Eye Kava
"Great service and price! Simple and easy to do! Sophia was great!"
We responded:
"Thank you so very much! "
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William Wwntz

March 16, 2026

5  out of  5
rating by William Wwntz
"JILLIAN and Stfanie,are wonderful and professional they help me with all my car insurance needs, very helpful people and so happy with their help."
We responded:
"Thank you so much William!"
Profile photo of Lilia Leiva

Lilia Leiva

March 4, 2026

5  out of  5
rating by Lilia Leiva
"Always very helpful and efficient with any of my families needs. We use state farm for home owners insurance, car insurance and life insurance. Anytime I need a new quote or have a question I get a response very quickly."
We responded:
"Thank you so much Lily! We appreciate you taking the time!"
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Bryan Scott

March 3, 2026

1  out of  5
rating by Bryan Scott
"Worst customer service! Do NOT go to this location!! The most unprofessional people I have ever seen. They treat you like you owe them something"
We responded:
"You called my young employee a MF B*tch and told her she has a sh*tty job and that you make more money than her. GOOD RIDDANCE TO A TERRIBLE HUMAN BEING!"
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Mildred Iannucci

February 19, 2026

5  out of  5
rating by Mildred Iannucci
"I spoke with agents at other places and was met with pushy and unprofessional people, but I was fortunate to meet your agent Sophia. I was treated with respect and took a lot of time with my questions and she was very patient and kind to me. I will tell you you are very fortunate to have her. Your business should do well with agents like her."
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Mark Caruso

February 19, 2026

5  out of  5
rating by Mark Caruso
"Awesome experience with Agent Vivianna Austin.... with auto insurance..2 other pals also change insurances at the location..."
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Maggi Mena

February 16, 2026

5  out of  5
rating by Maggi Mena
"Me cambié a esta agencia. Estoy agradecida por haber sido muy bien atendida y tomarse su tiempo para responder y explicar mis consultas, especialmente por hablar en español es de mucha ayuda para mi. Gracias Sofia!"
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Luis Chacon

January 28, 2026

5  out of  5
rating by Luis Chacon
"Excellent. Thank you to be your customer!"
We responded:
"Thank you Luis!"
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Peter Busacca

January 9, 2026

5  out of  5
rating by Peter Busacca
"Do you want personalized car insurance service? Call the State Farm Stephanie Bustillo office in Coconut Creek. You will speak with human agents like @Victoria Cruz. No Ai robots in this office. Call and be pleasantly surprised by their great customer service."
We responded:
"Thank you so much Peter! It means a lot that you appreciate our personal touch!"
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RoseMarie Cosper

November 19, 2025

5  out of  5
rating by RoseMarie Cosper
"I was very satisfied with the service I received from Jillian . She was professional - and did a great job helping me with the insurance I needed and the cost ."
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Bennie Wallace

November 6, 2025

5  out of  5
rating by Bennie Wallace
"Bella made the entire process smooth and stress-free. Highly recommend Stefanie Bustillo’s office!"
We responded:
"Thank you so much Mr Wick!"
Profile photo of Lisbeth Stegner

Lisbeth Stegner

November 5, 2025

5  out of  5
rating by Lisbeth Stegner
"Vivianna is so professional and is diligent on her follow up. Saved me lots of money by combing auto and home."
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Samantha Cedergren

October 17, 2025

5  out of  5
rating by Samantha Cedergren
"Stefanie’s office is awesome! The entire staff is amazing. Super knowledgeable & helpful. You can tell they care & take their job seriously. I recommend them to everyone!"